We are sorry to hear this! You can cancel your subscription at any time by clicking on the customer account icon top right. You then need to select 'manage' under 'my subscriptions' and scroll down where you will see 'subscription settings' in pink writing. From here you can cancel or pause your subscription.
However, please make sure you cancel before the next renewal date of the 1st of the month. Cancelling on the 1st or any date after will mean you will be charged and the month's box will be sent to you. Unfortunately we cannot offer refunds in these circumstances. Your subscription will be cancelled from the following month if this happens.